Privacy Policy

I Introduction
1. This Privacy Policy sets out the rules for the collection, processing and use of personal data obtained by the Store www.pinsola.pl
2. The administrator of personal data is Joan s.c. having address of the place of business Nowe Sady 2 St., Lodz (94-102), NIP (taxpayer identification number) 72700074710, REGON (statistical identification number) 470531710.
3. f you have any questions regarding this Privacy Policy, please contact us at Joan s.c.,. Nowe Sady 2 St., 94-102 Lodz, or by e-mail at: sklep@pinsola.pl
II Collected personal data
1. At the registration of the Account in the Online Store, the following personal data are collected:

  • First and last name
  • Address
  • Delivery address
  • A landline or mobile number
  • e-mail

2. When using the store pages, additional information is also automatically downloaded (IP address assigned to the computer or external IP address of the Internet provider, domain name, browser type, access time, type of operating system).
III Use of personal data
1. The Customer's personal data from the registration of an Account in the Store, is used to:

  • enabling shopping in the store
  • completion of orders and their deliveryenabling shopping in the store
  • creating an individual Customer Account
  • managing Account
  • handling complaints, returns
  • implementation of the "loyalty program"

2. The Customer's personal data is used to:

  • enabling shopping in the store
  • completion of orders and their deliveryenabling shopping in the store
  • handling complaints, returns
  • implementation of the accounting and tax office

3. During registration for the newsletter / SMS, the data (e-mail address and mobile phone number) are processed in order to:

  • sending the subscriber a newsletter / mailing in the form of an electronic newsletter, information is sent to declared users in order to present price promotions, new products, services, industry events, etc. Marketing information
  • sending SMS to the subscriber with information about price promotions, new products, services, industry events, etc. Marketing information

IV Access to the data
1. Only authorized employees of Joan s.c. have access to personal data collected by the Online Store.
2. All personal data is transferred via a secure SSL connection. We provide full security to all our customers.

3. Personal data collected, processed and used by the PINSOLA online store is secure and is not transferred to third parties in any way.
4. Personal data may only be made available to entities authorized to receive it under applicable law (eg: judicial authorities).
5. Personal data collected during registration is used for the purpose of performing a contract. The customer has the right to update personal data or request their removal.
6. In the case of creating an account on pinsola.pl, the customer using the "my profile" tab has access to all personal data they provide - they can be edited, deleted or updated at this point.
V Data protection
1. Personal data in P.P. Joan s.c.,are protected in accordance with Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/WE (general regulation on data protection) - hereinafter referred to as "RODO".
2. The company Joan s.c., applies safeguards ensuring the protection of personal data against loss, misuse and modification.
3. If Customer who has an account in the Store has lost the access password, the Store allows to generate a new password for the account. The "reset password" function in the store serves for this purpose. The second method is to send an e-mail to: sklep@pinsola.pl with a request to generate a new password for the Account. The new password will be sent to the user to the e-mail address provided during registration in the Store.