Is my personal information secure at pinsola.pl?
Where can I check the status of my order?
I forgot my password, what shiul I do now?
Is the minimum order quantity set at pinsola.pl?
Can I change or cancel an order after submitting it?
Do I have to be registered to place an order?
Will I get a discount when I order large quantities of a product?
Is it possible to save the list of favorite articles?
How can I change my user data or delete my account?
What is a rapport and why is it important?
Does the color of the fabric look exactly the same as on the screen?
Can I order fabric samples?
Will I get my fabric in one piece?
Are tailoring threads or haberdashery products suitable for materials available?
How do you know if istripes are crosswise or longitudinal on fabric?
Where can I find information about the size - length, width and diameter of sewing accessories?
Where can I find care tips?
Are gift vouchers available in the store?
I am looking for new tailoring inspirations: what can I find in your store?
How to use the "Favorites" section?
How can I recommend pinsola.pl?
How can I find out more about you?
Our customer service office
How to contact Customer Service Office?
I'm just getting started with sewing. Can you help me with picking a fabric?
Shipping and delivery
Can I track the status of my delivery?
What is the delivery time?
What is the extra payment for large packages?
Can I provide a different delivery address?
Returns and payments
For how long do I have the right to return items bought on the pinsola.pl website?
How can I report complaints?
How to send back the goods and who bears the costs?
How do I get my money back?
Payments available at pinsola.pl